Frequently Asked Questions
Searching for a category of questions? You can select one from below:
Questions about Materials:
Our watches are typically made from stainless steel. For more information about the materials, see the pages of each watch.
Our watches are scratch resistant, but regular wear and tear may cause scratches over time.
Questions about Warranty and Customization:
Yes, most of our watch dials are customizable and available in different colors. Please reach out to us for special requirements.
Yes, as our watches are unicates we try to make every desired customization possible. You can reach out to us to have your customizations and special requests reviewed.
Questions about Movements:
Our watches use only mechanical movements. For detials check the individual watch pages.
We recommended to get your watch serviced every two to four years.
Questions about Straps and Water Resistance:
You have the flexibility to choose the specific type of strap that suits your preferences. Currently, our primary focus lies in the creation of watches, and we do not produce our own straps. However, as our brand continues to evolve, we constantly explore new avenues for improvement and expansion.
To check the water resistance please visit the individual watch pages.
Questions about Care:
To care for your watch, make sure to keep it away from water, dust and dirt or clean your watch afterwards. Regularly clean it with a soft cloth and store it in a dry place.
To adjust the time on your watch, refer to the instructions provided with the watch or reach out to us.
To clean your watch, use a soft cloth and mild soap or detergent. Keep in mind the watches individual water resistance.
Watches should undergo regular maintainance. You can reach out to us for further information. Indicators can be that the watch is running slow or fast.
Questions about Quality and Manufacturing:
Currently the only distribution channel of LL Watches is over LL itself. As LL is producing just a few watches per year. You can reach out to us to get your watch checked.
We do rigorous testing on our watches before shipping to ensure quality and accuracy. For further information you can visit the Manufacture webpage.
Our watches offer a high level of accuracy, typically one to eight seconds per day depending on the model and movement. You can check the indiviual watch pages or reach out to us for special requirements.
We perform a rigorous inspection on our watches before selling to ensure the highest quality. For further information you can visit the Manufacture webpage.
We have strict quality control measures in place to ensure our watches are made to the highest standard. For further information you can visit the Manufacture webpage.
We test our watches multiple times throughout the manufacturing process to ensure accuracy and quality.
Questions about Types of Watches:
Mechanical watches are powered by a winding spring and feature smooth hand movements, while quartz watches are battery-powered and known for their accuracy.
At LL, we specialize in crafting mechanical watches. We appreciate the heritage and quality associated with mechanical watches, and our focus is on delivering timepieces that embody the essence of craftsmanship.
At LL, we specialize in crafting mechanical watches. We appreciate the heritage and quality associated with mechanical watches, and our focus is on delivering timepieces that embody the essence of craftsmanship.
Yes, our watches are designed to be shock resistant up to a certain level. We understand the importance of durability in timepieces, and our watches are built to withstand everyday shocks and impacts to ensure their longevity and reliability. However, it's important to note that extreme or excessive shocks may still pose a risk to the watch's functionality.
The winding frequency of your mechanical watch depends on its type. For automatic watches, daily wear usually provides sufficient winding. For hand-winding watches, it is recommended to wind them fully once a day. Refer to your watch's instructions for specific guidelines.
The best way to store your watch is in a cool, dry place away from direct sunlight and extreme temperature fluctuations. It is advisable to keep your watch in the watch box or a dedicated watch case to protect it from dust, moisture, and potential scratches.
Our watches are designed for everyday wear and can withstand the demands of daily use. However, for specific activities or occasions, we recommend referring to the individual watch page for more detailed information on its suitability.
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